Regarding error messages when making online store payments

When making a payment at an online store, even though I have entered the correct address, I receive the following error message:

"Your order cannot be delivered to the address you selected. Please check your address and ensure it is accurate and then re-enter it, or choose a different address."

There are cases where a message appears.


Although it is rare, we have found a bug in the system specifications that causes this error message to appear even though there is no address problem.

If you receive this error message, we apologize for the inconvenience, but we would appreciate it if you could contact us by phone or email.

We will provide manual support here.

We apologize for any inconvenience this may cause and appreciate your understanding.

<Contact information>

Phone number: 03-6413-5695 (Chitose Funabashi store)
Click here for the inquiry form